ibetph Privacy Policy — How Your Personal Data Is Collected, Used, and Protected
Your privacy matters to us. This Privacy Policy explains exactly what personal information ibetph collects from Filipino players who register and use the platform, how that information is used to deliver and improve your experience, and the steps we take to keep your data safe. By creating an account and continuing to use the platform, you acknowledge that you have read and understood this policy. We have written it in plain Philippine English so that every registered member can clearly understand their rights and our responsibilities.
What Data We Collect and Why We Need It
A clear breakdown of the information gathered during your time on the platform and the purpose behind each category.
Account Registration Data
When you sign up for an ibetph account, we collect your name, date of birth, email address, and Philippine mobile number in order to create and verify your membership. This information is required to confirm your eligibility, ensure you meet the minimum age requirement of 21 years, and associate your account with a unique verified identity. Your registration details are stored securely and are only accessible to authorised platform personnel responsible for account management and compliance. We do not share your personal registration information with external marketing parties or unrelated third-party organisations. If you have questions about how your registration data is stored, our support team can assist via the contact details on the FAQ page.
Payment and Transaction Records
All deposits and withdrawals processed through ibetph in Philippine pesos are recorded as part of our transaction history, which is maintained for regulatory compliance, fraud prevention, and account dispute resolution purposes. We collect the payment channel identifier — such as your GCash or Maya account reference — but we do not store full payment credentials or card numbers on our servers at any point. Transaction records are retained for the period required under applicable Philippine financial regulations and are accessible only to authorised internal teams. Your PHP transaction history within the platform is visible to you at any time through your account dashboard, giving you full transparency over your financial activity. Visit the Payment page for details on supported channels and processing procedures.
Device and Usage Information
To optimise the ibetph platform for the mobile experience that Filipino players rely on, we collect non-personal technical data including your device type, operating system version, browser type, and general session activity such as pages visited and time spent on each section. This information is used exclusively to improve platform performance, identify and fix technical issues, and ensure that the mobile interface continues to load reliably on Philippine data connections. We do not use device identifiers to build individual marketing profiles, and this technical data is processed in aggregated form that cannot be used to identify any specific player. Usage data is retained only for as long as necessary to serve its operational purpose, after which it is deleted from our systems.
Your Rights as a Registered Member and How to Exercise Them
As a Filipino player registered on ibetph, you have the right to access a copy of the personal data we hold about you, request corrections to any information that is inaccurate or out of date, and ask for your data to be deleted where there is no overriding legal or regulatory obligation for us to retain it. You may also object to the use of your data for certain purposes, including any optional communications such as promotional updates, and withdraw that consent at any time without affecting your ability to use the core platform. To exercise any of these rights, simply contact the ibetph support team using the details provided on the FAQ page — requests are handled promptly in Philippine English and you will receive a clear response within a reasonable timeframe. ibetph is committed to honouring all data rights available to members under applicable Philippine privacy legislation, and we take every request seriously regardless of its complexity. If you believe your data has been handled incorrectly at any point, you are also entitled to raise a concern with the relevant Philippine data protection authority.
ibetph does not sell, rent, or trade your personal information to third parties for commercial purposes under any circumstances. Data may be shared with trusted service providers who assist in platform operations — such as payment processors and identity verification partners — but only under strict confidentiality agreements that prohibit those parties from using your data for any purpose other than the specific service they provide to us. We also remain compliant with any lawful requests from Philippine regulatory or law enforcement authorities where required. Our commitment to data privacy extends to every part of the platform, from the registration process through to account closure, and we review our privacy practices regularly to ensure they remain current and protective of your rights as a Filipino player.
Your Privacy at a Glance
- Registration data is used only for account management and compliance.
- Payment references are recorded — full credentials are never stored.
- Device data is collected in aggregate to improve mobile performance.
- Your data is never sold or rented to external marketing parties.
- Third-party service providers operate under strict confidentiality terms.
- You can request access, correction, or deletion of your data at any time.
- Promotional communications can be opted out of without platform restrictions.
- This policy is reviewed regularly to reflect current Philippine privacy standards.
Questions About How Your Data Is Used? We Are Here to Help.
The ibetph support team is available around the clock to answer any privacy-related questions you may have about your account, the data we hold, or how to exercise your rights as a registered Filipino player. Visit the FAQ page for the quickest route to answers, or log in to your account to review your personal information directly.